Bria Teams and Bria Solo client system outage
Our connection has been stable since approximately 12PM Eastern. Testing of services by our team show that services are working as expected.
Our provider is reporting that this connection should now be stable while they shift their efforts to restoration of additional systems.
We continue to test our systems and services.
We have signs of a recovery. One of our connections has resumed and has been stable for more than 10 minutes for a few periods of time. At this time all alarms are clear and all services are available.
Our provider has told us that we may experience 1-2 more cycling of the connection within the next 15 minutes as they work to complete their recovery for the first system affecting our first link.
We are continuing to monitor the network status and are working to complete end-to-end testing of all services while they are up and stable.
Our cloud provider has clarified a switch in their infrastructure has failed and is affecting numerous customers including Bria Teams and Bria Solo. A technician has been dispatched but no estimates have been given.
An issue with our cloud infrastructure provider has been identified. Client provisioning and team messaging are bouncing at this time.
We are currently experiencing a Bria client backend systems outage. New client logins, Team Messaging and Virtual Meeting rooms are currently down. Currently logged in clients are unaffected. We are investigating
- Services / Client Provisioning
- Services / Team Messaging Service
- Services / Virtual Meeting Rooms